Refund Policy
Have Any Questions?
At BINOXTECH, we are committed to delivering high-quality digital services. This Refund Policy outlines the conditions under which refunds may be issued.
General Policy
Due to the nature of digital services, all sales are generally final and non-refundable. However, we aim to maintain transparency and customer satisfaction, so refunds may be considered under specific conditions.
Eligibility for Refunds
You may be eligible for a refund if:
- The project has not been started yet
- There is a failure to deliver the agreed service
- We are unable to meet the project requirements as discussed
Non-Refundable Situations
Refunds will not be provided in the following cases:
- If the project has already been started or completed
- If delays occur due to lack of communication or missing information from the client
- Change of mind after project initiation
- Services such as SEO, digital marketing, or consultation once delivered
Partial Refunds
In some cases, partial refunds may be issued:
- If the project is canceled mid-way
- Based on the amount of work completed
Revision Policy
We offer revisions to ensure client satisfaction:
- Limited or unlimited revisions (depending on your package)
- Revisions must be within the original project scope
Cancellation Policy
- Clients can request cancellation before the project starts for a full refund
- Once work begins, cancellation may result in a partial refund based on progress
Processing of Refunds
- Approved refunds will be processed within 7–10 business days
- Refunds will be issued via the original payment method
Chargebacks
Initiating a chargeback without contacting us first is a violation of this policy. We encourage clients to reach out to resolve any issues.
Contact Us
If you have any questions regarding our Refund Policy, please contact us:
- Email: info@binoxtrech.com
Policy Updates
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page.
Conclusion
By purchasing our services, you agree to this Refund Policy and understand the conditions related to refunds and cancellations.